Monterey One Water expands MentorAPM rollout to enterprise platform

By AI, Created 5:05 PM UTC, May 18, 2026, /AGP/ – Monterey One Water is moving from a MentorAPM pilot to a full enterprise deployment after a successful MentorLens test, aiming to cut manual work, improve data accuracy and strengthen long-term asset management. The upgrade is designed to support the California utility’s infrastructure investments and its service to more than 285,000 residents and 7,000 businesses.

Why it matters: - Monterey One Water is pushing more of its operations into a cloud-based system to reduce manual work and improve visibility across critical infrastructure. - The upgrade is meant to save staff time, improve data accuracy and free up resources for water and environmental stewardship. - The move also supports a utility that serves a large and growing service area in northern Monterey County.

What happened: - Monterey One Water expanded its partnership with MentorAPM from a targeted MentorLens pilot to a full Enterprise Platform deployment. - The agency said the decision follows strong field adoption of MentorLens and projected time and cost savings. - The deployment is designed to integrate with Monterey One Water’s payroll and SCADA systems. - The announcement was dated May 11, 2026, in Phoenix.

The details: - Monterey One Water serves more than 285,000 residents and 7,000 businesses across northern Monterey County, California. - The utility treats about 17 million gallons of wastewater per day. - Its system includes 50 miles of underground pipelines and 29 pump stations. - The treatment process is designed to return water to the environment through agricultural reuse and groundwater replenishment. - The Enterprise Platform will manage both new and legacy assets in one system. - The platform is intended to improve visibility, optimize maintenance resources and support a more resilient operation. - Frank Rich, Monterey One Water director of information systems, said the time tracking integration alone is expected to save staff hundreds of hours annually, equal to about $70,000 in value returned to operations each year. - Rich said the shift to cloud-first technology improves transparency and connects systems more accurately. - Rachel Gaudoin, Monterey One Water community and legislative affairs manager, said digital systems help the agency maintain and upgrade infrastructure with more efficiency and pride. - MentorAPM said its Enterprise Platform includes MentorLens, Risk & Criticality Analyzer and Asset Investment Planner. - MentorAPM also said MentorLens uses AI-powered field workflows to build asset inventories and condition assessments from photos.

Between the lines: - The rollout reflects a broader utility trend toward lifecycle asset management as water systems face pressure to do more with less. - Monterey One Water is pairing software modernization with physical infrastructure investment, including renewable energy and biosolids programs and a multi-year treatment plant upgrade. - The agency’s focus on transparency suggests the technology investment is also about accountability to the agencies and communities it serves. - Monterey One Water was recently named a 2026 Community Water Champion by the WateReuse Association and received the California Water Environment Association’s Large Plant of the Year award.

What’s next: - Monterey One Water will complete the shift from pilot use to enterprise-wide deployment of MentorAPM’s platform. - The utility will use the system to manage ongoing infrastructure projects and improve maintenance planning across its network. - MentorAPM said its platform is built to help organizations move from reactive maintenance to proactive, prioritized operations. - The company also said the software is intended to help extend asset life and support resilient operations.

The bottom line: - Monterey One Water is betting that a unified digital asset platform will help it run a large wastewater system more efficiently while protecting long-term water resources.